Customer Spotlight: Mr. Self-Employed Borrower

Author: Rowan Smith Mortgage Broker - City Wide Mortgage Services | | Categories: Commercial Restructuring , Construction Mortgage , Debt Restructuring , Equity Mortgage , Home Equity Line Of Credit


As a leading mortgage broker at Rowan Smith Mortgage Broker - City Wide Mortgage Services, I pride myself on providing high-quality mortgage services at affordable prices, and over the last several years, my success has been driven by happy clients who have given me referrals and written positive reviews about our services. While quality is something that runs through my veins, so does gratitude.

Through this post, I want to highlight a client who has assisted in building my successful reputation and portfolio by helping me with multiple referrals. 

Over the last seven years, Mr. Self-Employed Borrower* has been more than just another client. He has been an invaluable asset to my mortgage firm!

I fondly remember helping Mr. Self-Employed Borrower* build in seven hours two townhouse projects and a large subdivision. He does large, intricate construction projects that are both fun and interesting to work on. Although challenging, these projects keep my skills sharp in a very tricky deal.

He has more knowledge of the mortgage process, nuts, bolts, and mechanics than most mortgage professionals, so working with him is always smooth. He is a “let’s get it done” type of guy!

I sincerely appreciate customers such as Mr. Self-Employed Borrower* as they prove that reaching out to a small business owner has its benefits as they are delighted with the end product. It also gives me immense satisfaction to be able to deliver an excellent job at a very reasonable and competitive price. I focus on ensuring that my customers are happy with the product and service they receive.

Mr. Self-Employed Borrower* is one such satisfied customer who has helped my business grow based on “word of mouth.” He has helped me attract more customers to my mortgage firm, and in doing so, he has assisted me in growing the business. 

When I asked Mr. Self-Employed Borrower* why he loves working with me, his face lit up as he said: “Working with Rowan has always been a joy. He is readily available on the phone. This is a plague in the mortgage industry. No one answers their phone! Rowan is fast, and when the timing is critical, he moves mountains to get things done. Even though he says it’s not the case, I think Rowan quietly enjoys the hardest of deals as a challenge. He’s the best and most knowledgeable broker I’ve worked with in thirty years as a builder!”

As a small business at Rowan Smith Mortgage Broker - City Wide Mortgage Services, I prioritize customer service and high-quality mortgage work at affordable prices. I have been in banking and brokering for twenty-one years and have been an independent broker for eleven years. In addition to straightforward home purchases, I also specialize in more complex transactions such as construction, private lending, commercial, and debt restructuring while in foreclosure. My mortgage services are available to clients across Vancouver, Yaletown, Burnaby, Richmond, Coquitlam, Surrey, South Surrey, White Rock, Langley City, Fort Langley, Langley Township, Aldergrove, Abbotsford, Chilliwack, Hope, and the surrounding areas.

The next time you’re looking for a mortgage broker in Vancouver, BC, get in touch with me by clicking here or visit my website. To read what my other clients are saying about my mortgage services, please click here.

*Due to Client Confidentiality, an assumed name has been used.

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